Privacy Policy for MyRookieReno.com

Last updated: 30/10/2025

My Rookie Reno (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data.

By using myrookiereno.com or joining the Reno Club, you agree to the terms of this policy.

1. Who

My Rookie Reno
Website: https://myrookiereno.com
Contact: my.rookie.reno@gmail.com

We create renovation content, guides and tools for homeowners. We also run the Reno Club, where members can sign up to receive exclusive content and updates.

2. Information We Collect

We collect information in the following ways:

2.1 Information you provide directly

When you:

Join the Reno Club
Submit the Reno Club profile form
Purchase something from the shop
Send us an email or DM
Leave a comment on our website

This may include:

Name
Email address
Renovation status (e.g. “mid-renovation”, “planning to start soon”)
Home type (optional)
Renovation challenges (optional)
Country/location (if provided)
Payment and order details (handled securely by third parties, not stored by us)

We do not collect sensitive information such as health, financial data, or anything unnecessary.

2.2 Automatically collected information

Like most websites, we collect basic analytics data such as:

Pages viewed
Device type
Time on page
Referring website
Broad location (city/country level only)

This helps us understand how people use the site so we can improve it.

2.3 Cookies

We use essential cookies for:

Site functionality
Analytics
Checkout/payment
Reno Club login/session management

You can disable cookies in your browser at any time, but some features may stop working.

3. How We Use Your Information

We use your information to:

Run the Reno Club and deliver member content
Send renovation guides, updates, and educational emails
Improve our website and content
Understand renovation trends and anonymised user insights
Process orders in the shop
Respond to your messages
Create anonymised statistics (e.g. “40% of members live in pre-1920s homes”)

We do not sell your personal data.
We only use anonymised insights—nothing personally identifiable.

4. Sharing Your Information

We only share data when necessary to run the website, for example:

Email service providers (for sending Reno Club emails)
Payment processors (Stripe, PayPal, etc.)
Analytics tools (Google Analytics or similar)
Hosting providers

These partners only use your data to provide services to us and cannot use it for their own purposes.

We never sell, rent, or trade your personal information.

5. Your Rights

You have the right to:

Access the information we hold about you
Ask us to correct or update your information
Ask us to delete your personal data (“right to be forgotten”)
Unsubscribe from all emails at any time
Request a copy of your data

To exercise these rights, email my.rookie.reno@gmail.com

6. Data Storage & Securit

We store your information securely using trusted third-party platforms.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

7. Children’s Privacy

My Rookie Reno is not intended for children under 16.
We do not knowingly collect data from children.

8. Links to Other Websites

Our site may link to external websites (e.g. Amazon affiliate links, suppliers, tools).
We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle data, contact:

my.rookie.reno@gmail.com